How to Disconnect and Reconnect MEPCO Electricity Connection

Why Voluntarily Disconnect a MEPCO Connection?

• Property will be vacant for an extended period
• Selling or vacating the property
• Temporary closure of business
• Switching to solar — no longer need grid supply
• Avoid monthly fixed charges on an unused connection

How to Apply for MEPCO Voluntary Disconnection

1. Clear all outstanding bills — MEPCO will not disconnect with arrears
2. Visit your MEPCO Sub-Division office
3. Fill in the voluntary disconnection application form
4. Submit with your CNIC and latest bill
5. MEPCO sends a team to physically disconnect and remove/seal the meter
6. You receive a disconnection certificate — keep this safely
7. Your security deposit will be returned after final bill settlement

What Happens to Your Security Deposit?

When you permanently disconnect, MEPCO refunds your security deposit (paid at the time of original connection) after deducting any outstanding amounts from your final bill. The refund process may take 30–60 days.

Temporary vs Permanent Disconnection

• Temporary Disconnection: Connection is suspended but meter is kept — easier to reconnect later
• Permanent Disconnection: Meter is removed and connection cancelled — reconnecting later requires a new connection application

How to Reconnect MEPCO Electricity

For reconnection after voluntary temporary disconnection:

1. Visit your MEPCO Sub-Division office with your disconnection certificate
2. Fill in the reconnection application form
3. Pay the reconnection fee (typically Rs. 200–500)
4. MEPCO reconnects within 24–48 hours of payment

Reconnection After Non-Payment Disconnection

If disconnected due to non-payment:

1. Pay all outstanding dues including LPS surcharge
2. Visit Sub-Division with payment receipt
3. Pay reconnection fee
4. MEPCO reconnects within 24 hours

Frequently Asked Questions (FAQ)

Q: Can I get temporary suspension of MEPCO connection without permanently disconnecting?

A: Yes. Request a temporary suspension — the meter stays in place but supply is cut off. Fixed charges may still apply during suspension depending on MEPCO policy.

Q: How long does it take to reconnect after voluntary disconnection?

A: After submitting the reconnection application and paying the fee, MEPCO typically reconnects within 24–72 hours.

Q: Do I continue to receive bills during voluntary disconnection?

A: During temporary disconnection, you may still receive bills for fixed charges. During permanent disconnection after final settlement, no further bills are issued.